Privacy Policy

Your Privacy is Important To Us!

Effective July 3, 2024

INTRODUCTION

LearningPlanet Limited (referred to as “LearningPlanet”, “we”, or “us”) is committed to protecting the privacy of individuals and complying with the Privacy Act 2020. This policy outlines our practices concerning the collection, use, disclosure, and protection of personal information.

WHAT TYPES OF INFORMATION DOES LEARNINGPLANET COLLECT?

We collect two types of information:

  1. Personal Information ("Personal Data")

    : This includes information that directly or indirectly identifies an individual, such as name, title, company name, job function, expertise, postal address, telephone number, email address, browser and device information (including IP address), and information collected through cookies and other similar technologies.
  2. Other information (“Other Information”)

    : This includes any information that does not reveal your identity, such as aggregated data.

HOW DOES LEARNINGPLANET COLLECT INFORMATION?

We collect information through various methods:

  • Directly from you

    : When you provide it voluntarily, such as during registration, subscribing to our newsletter, or attending our events.
  • Automatically

    : Through your browser or device, cookies, and other similar technologies.
  • From other sources

    : Public databases, joint marketing partners, social media platforms, and other third parties.

USE OF COLLECTED INFORMATION

We use personal information to:

  • Provide and improve our services.
  • Respond to your inquiries and fulfil your requests.
  • Send administrative information and marketing communications.
  • Personalize your experience on our sites.
  • Analyze and enhance our marketing communications and strategies.
  • Conduct audits, fraud monitoring, and prevention.
  • Comply with legal obligations.

SHARING OF PERSONAL INFORMATION

We do not share or sell your personal information except to provide services you've requested, with your consent, or under the following circumstances:

  • As required by law.
  • To protect our rights and safety.
  • To comply with legal processes.
  • With service providers who support our business operations.
  • In the event of a merger, acquisition, or sale of assets.

ACCESS AND CORRECTION OF PERSONAL INFORMATION

Individuals have the right to access their personal information held by LearningPlanet and request corrections if they believe the information is inaccurate. Requests should be made in writing to the Managing Director.

SECURITY OF PERSONAL DATA

We implement appropriate organizational, technical, and administrative measures to protect personal data within our organization. These include encryption mechanisms on our website and firewalls to our servers. However, no security procedures are guaranteed to be 100% secure from intrusion or hacking. Information provided via the LearningPlanet online system is not converted to paper documentation and stored only on our servers. Any paper documentation such as signed contracts are scanned and stored on servers and then destroyed. All computers used are fitted with anti-virus software and are password protected.

Privacy officers for LearningPlanet are trained on the privacy policy and responsible for updating anti-virus software, staying informed about server safety and cyber security and working with the site developers to ensure that the data is encrypted and secured.

RETENTION OF INFORMATION

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including to comply with legal obligations, resolve disputes, and enforce agreements.

COOKIES AND OTHER TRACKING TECHNOLOGIES

We use cookies and similar technologies to analyse trends, administer the site, track users' movements, and gather demographic information. You can control the use of cookies through your browser settings.

CHILDREN'S PRIVACY

Our services are not intended for minors under the age of 18, and we do not knowingly collect information about them. If you believe we have mistakenly collected such information, please contact us to have it removed.

CHANGES TO THIS PRIVACY POLICY

We may update this policy to reflect changes in our practices. If we make any material changes, we will notify you by email or by posting a notice on our site prior to the change becoming effective.

QUESTIONS, CONCERNS, OR COMPLAINTS

If you have any questions, concerns, or complaints regarding our privacy practices, please contact us at info@LearningPlanet.tv or by mail at: Private Box 217, Albany, Auckland, New Zealand, 0532 ATTN: Privacy Officer. Complaints may also be directed to the Privacy Commissioner or an Ombudsman.

RELEVANT LAW

This policy is governed by the Privacy Act 2020.

POLICY APPROVED BY

Managing Director

EFFECTIVE DATE

3 July 2024

DATE OF NEXT POLICY REVIEW

1 April 2025